People had to wait for nearly six hours in the scorching sun, but the queue was so long and the process of issuing ID cards was so sluggish that many people even had to delay their lunch to secure the cards. Some of them said that drinking water  was also not available .

Due to exhaustion a 70-year old Sharadamma, almost collapsed when she reached the entrance of the room where ID cards were being issued. 

An employee of Women and Child Welfare Department, Bhavya applied for leave and stood in the queue without breakfast. However she said that the large number of police men did nothing to prevent those who jumped the queue.

Bhavani Gowda, a garment workers, skipped her work to get her card. But when she reached the venue, she was informed that her name was not in the list. “They told me they have lost the records,” she said.

Official problem

A representative of an agency, which has been awarded contract for issuing ID cards, said that only one system was being used to avoid duplication of work. “Even though we have only one camera, we ensure that all those who are in the queue by 5 pm are issued cards.Yesterday we issued cards till 7.30 pm”, she said.