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Deccan Herald » City » Detailed Story
BangaloreOne
Service at doorstep
By S Praveen Dhaneshkar, DH News Service, Bangalore:
For all you Bangalore One (B1) aficionados heres more good news. The popular one-stop-shop citizen service centres would soon be available at your doorstep.

Sources in the E-governance secretariat said that a pilot project wherein a ‘BangaloreOne’ mobile van equipped with wireless broadband connectivity would soon hit  the roads. “The project is being seriously considered as a proposal to take the centres right to the doorsteps of those wanting to make use of e-initiatives. The van will be equipped with four computers to accept e-services” said officials.
There’s more icing on the cake. The Directorate of Electronic Delivery of Citizen Services (EDCS) is in the process of taking over information kiosks of the Bangalore Development Authoritry (BDA) to establish 20 ‘Mini Bangalore One’s’.
Officials said BDA that had constructed kiosks at its shopping complexes across the City to offer e-information on payment of property taxes. It however found it unviable to operate them in new layouts. So BDA has outsourced them to Bangalore One.
EDCS is also proposed to be extended to newly added wards of Bruhat Bangalore Mahanagara Palike. Sources say availability of space for establishing new centres was the only hitch in opening Bangalore One beyond the core areas of the City.
“Now the government has agreed to pay rent. We are in the process of hunting for locations. We opened a centre at MS Building for the benefit of State government staff last week.
Another centre would be opened soon at the National Games Housing
Village in Koramangala” officials added.
The e-governance department is also toying with the idea of introducing a concept of cash-cards. Akin to a prepaid SIM recharge coupon, these cards are for dedicated BangaloreOne users .
“The concept is to popularise cash-less transactions. Consumers can purchase cards in the denominations of Rs 100, 500 and 1,000 and use them to make payments at our centres or even make purchases in supermarkets when introduced” officials added.

WHERE TO LOOK FOR
Airport Road: 1st floor, Bescom Office, Ph: 22955440/41
Banashankari: 1st floor, BDA complex, Ph:22955460/61
HBR Layout: 1st Floor, BDA complex, Ph:22955435/36
Jayanagar: BBMP complex, 9th cross, 9th main,
Ph: 22955450
JP Nagar: Ground floor, Bescom Office, 14th cross,
Ph: 22955455/56
Kalasipalya: 1st floor, BSNL Office, AM Road,
Ph: 22955465/66
Malleshwaram: BWSSB Office, 18th cross,
Ph: 22955415/16
Nagarabhavi: 1st floor, BDA complex, Ph: 22729324
Rajajinagar: 1st floor, BBMP complex, Ph: 22955410/11
RT Nagar: City Central Library, East Zone, 1st main road, Ph: 22955425/26
Shantinagar: 1st floor, Divya Shree Chambers,
Ph: 22955445/46
Srirampuram: BBMP Ward Office No 24, Bhashyam
Nagar, Ph: 22955475
Tannery Road: E1 Sub-Division, Bescom Office, 9th main, 3rd stage, Pillanna Garden, Ph: 22955430/31
Vijayanagar: Ground floor, BDA complex, Magadi-Chord Road Junction, Ph: 22955405/06
Yeshwantpur: BBMP Complex, RTO building, Triveni Road, Ph: 22955420
Infosys Campus: Electronic City, Hosur Road,
Ph: 22955480


UTILITIES COVERED

BBMP
Issue of birth/death certificates, payment of property tax and also filing grievances.
 
RTO  
Renewal of  learner’s licence, collection of road tax for transport vehicles, issue of extract of vehicles and serves to make payment against challans. 

BSNL
Payment of  BSNL landline and CellOne mobile bills through cash, credit card, DD and cheque. Portal service is also available to pay the bill. 

Spice Telecom  
Payment of SPICE post-paid mobile bills through cash, credit card, DD and cheque. Payment also through BangaloreOne portal. 

Airtel  
Payment of  Airtel postpaid mobile bills through cash, Credit card, DD and Cheque.  
 
BWSSB
Viewing and payment of monthly bills, receipt of application for new connection and statement of Accounts. People could also  View and pay monthly bills through  BangaloreOne portal or at ATP (Any Time Payment) kiosks at 75 BWSSB offices in the City or through ECS (Electronic Credit System).

BESCOM
Filing of grievances, getting statement of accounts and Viewing and payment of electricity bills. Statement of accounts could not be obtained through B1 portal, but people could get the other two services through the portal. Customers can also make payments at the ATP (Any Time Payment) centres installed at 35 Bescom offices across the City or through ECS (Electronic Credit System)

Railway Ticket Booking  
Booking and cancellation of  train tickets. Reprinting of booked train tickets is also done by the B1 centres where the ticket is  misplaced. Alternatively you can also book tickets online at: www.irctc.co.in by registering your name free of cost.

Air Ticket Booking  
Booking and cancellation of air ticket of almost any airline.  Status of ir tickets already booked but not confirmed could be checked. 

ING Vysya Life Insurance  
Payment of insurance premium through through cash, credit card, DD or cheque.  
 
Reliance Infocomm  
Payment of Fixed and Wireless telephone bills. Both Corporate and individual  customer of Reliance Infocom could make use of this service. 

Tata Tele Services  
Viewing and payment of telephone bills.  
 
BMTC
Issue of monthly passes for Black Board, Red Board and Pushpak Buses.
 
Bangalore City Police  
Fines for traffic violations could be paid.  
 
Stamp and Registration  
Through the ‘Stamp and Registration Office Service’ of BangaloreOne, the citizen of Bangalore can now avail the Market value of their property in Bangalore, at once. 

Western Union Money Transfer  
Instant collection of  money transferred through Western Union Money transfer service by providing necessary details. 

Movie Tickets
The department has in a tie-up with 18 City theatres made ticket booking easier than ever before. The i-ticket initiative has theatres such as Abhinay, Santosh, Tribhuvan, Triveni, Menaka, Movie Land, Kailash, Pallavi, Rex, Navarang, Parimala, Poornima, Mukunda, Radhakrishna, Sri Venkateshwara, Vaibhav and Vijay linked with B1. Inox has also tie-up with B1 to offer cinema tickets.
RPO
Issue of applications, acceptance of filled-in passport application.

BANGALOREONE FACTS
BangaloreOne is open 24/7 and 365 days
Cash not accepted at centres between 8pm and 8am
Call helpline on 22955400/41 or visit
www.bangaloreone.gov.in


(With inputs from G Manjusainath)

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