From PUC students to qualified engineers, there is a steady flow towards call-centre jobs due to availability of immediate employment, attractive salaries, and luxurious office environment. Call centres, initially in large cities like Bangalore, and now in smaller towns, have been increasing rapidly, and there is continuous recruitment of both freshers and experienced personnel.  Though some centres keep closing down or some employees leave in frustration, overall there has been a healthy growth in quantity and quality of jobs available.

At the same time there is a question mark about whether a young person who gets into a well-paid call-centre job is spoiling his long term career prospects. The evaluation of one's future can be ascertained if one does a reality check on the following aspects, and then comes to a conclusion whether to be in this field:

If you genuinely need a substantial steady income, you can take the plunge, but then start chalking out your long term plans.

Be aware that irregular timings may cut you off from society and family, and that your biological clock may be disturbed causing health issues later in life.

Unless you find a niche area where you have talent and can grow, you may find that you are stagnating in a very routine job and may head for a burnout

If you are giving up education half-way to join a call centre, you may not be able to get back to higher studies later as you have lost touch with academics, and have become used to a comfortable income.

If you are a student working night-shifts, you may not be able to cope with your studies or may lose attendance in college.

Often people jump jobs only for better salary. If you look for jobs that give you wider exposure and training in specific skills, you may be making small financial sacrifices, but you will be improving your career.

Have a clear long-term goal of the career or vocation you are going to pursue eventually, and check whether your current job is directly or indirectly taking you closer towards your goal.