In a letter to TRAI chairman Nripendra Mishra, GSM body Cellular Operators Association of India and CDMA body Association of Unified Telecom Service Providers of India told the regulator that under the TRAI Act, it “does not have power to penalise the operators”.
Failed attempt
The two bodies also informed TRAI that despite “all the efforts” made by service providers to ensure that all telemarketers register, only about 13,600 telemarketers have got themselves registered out of an estimated total of more than 75,000.
“It is this poor compliance by the telemarketers and their concerned institutions that needs to be urgently addressed to protect the consumers not demotivate the service providers through penalties for actions for which they are not responsible,” they said.
