Recovery agents to get training
The Reserve Bank of India (RBI) has decided to permit banks to have tie up arrangements with Indian Institute of Banking and Finance (IIBF) and other institutes for training recovery agents to deal with borrowers sensitively, reports DHNS from Mumbai.
This was envisaged in the second draft of the Guidelines on Recovery Agents, which the RBI has placed on its website for public comments on Wednesday.
Keeping in view the fact that a large number of agents have to be trained throughout the country, the RB’s revised guidelines also envisage that banks’ own training colleges can also take up this task so that every agent passes the same examination conducted by IIBF all over India in a period of one year.