By 2010 India is all set to have the youngest manpower in the age group of 22 to 45 years but the quality of talent and organisational systems is a growing concern for Indian industries. Focussing on quality issues - “People to Profit: Driving performance through organisational excellence,” the 15th Quality Summit was inaugurated on Thursday in the City.

Speaking on the quality of Indian companies, K N Shenoy, Chairman, CII Institute of Quality said, “It is commendable how Indian companies have made a mark globally by improving their quality. But now organisations that move ahead faster and deal with challenges quickly will be in a position to sustain growth.”

It is important for industries to connect with the society in this aspect and also focus on quality.” On the other hand K V Kamath, MD & CEO ICICI Bank Ltd said, “The  quality challenge relating to human capital is more of a concern rather than the financial and technological challenges presently. For this we need to build in proper training modules and make them accessible.”

Mr Kamath further said, “It is important that we support entrepreneurship along with operational excellance.” Speaking about opportunities in rural India, Mr Kamath said, “The key issue here is servicing rural India at ticket sizes of 1/10 of urban India both in terms of technology and cost.” To implement good quality practices, foster innovation, technology and better scale of economies it the mindset of the people that needs to be changed first, Mr Kamath added.