Wednesday 23 May 2012
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Putting a shelf life for library e-books

Jjlie Bosman, NYT

For many libraries, interest from patrons who want to check out e-books has been skyrocketing.

Imagine the perfect library book. Its pages don’t tear. Its spine is unbreakable. It can be checked out from home. And it can never get lost. The value of this magically convenient library book — otherwise known as an e-book — is the subject of a fresh and furious debate in the publishing world. For years, public libraries building their e-book collections have typically done so with the agreement from publishers that once a library buys an e-book, it can lend it out, one reader at a time, an unlimited number of times.

Last week, that agreement was upended by HarperCollins Publishers when it began enforcing new restrictions on its e-books, requiring that books be checked out only 26 times before they expire. Assuming a two-week checkout period, that is long enough for a book to last at least one year.

What could have been a simple, barely noticed change in policy has galvanised librarians across the country, many of whom called the new rule unfair and vowed to boycott e-books from HarperCollins, the publisher of Doris Lessing, Sarah Palin and Joyce Carol Oates.

“People just felt gobsmacked,” said Anne Silvers Lee, the chief of the materials management division of the Free Library of Philadelphia, which has temporarily stopped buying HarperCollins e-books. “We want e-books in our collections, our customers are telling us they want e-books, so I want to be able to get e-books from all the publishers. I also need to do it in a way that is not going to be exorbitantly expensive.”

Public debate

But some librarians said the change, however unwelcome, had ignited a public conversation about e-books in libraries that was long overdue. While librarians are pushing for more e-books to satisfy demand from patrons, publishers, with an eye to their bottom lines, are reconsidering how much the access to their e-books should be worth.

“People are agitated for very good reasons,” said Roberta Stevens, the president of the American Library Association. “Library budgets are, at best, stagnant. E-book usage has been surging. And the other part of it is that there is grave concern that this model would be used by other publishers.”

Even in the retail marketplace, the question of how much an e-book can cost is far from settled. Publishers resisted the standard $9.99 price that Amazon once set on many e-books, and last spring, several major publishers moved to a model that allows them set their own prices.

This month, Random House, the lone holdout among the six biggest trade publishers, finally joined in switching to the agency model. Now many newly released books are priced from $12.99 to $14.99, while discounted titles are regularly as low as $2.99.
It is still a surprise to many consumers that e-books are available in libraries at all.
Particularly in the last several years, libraries have been expanding their e-book collections, often through OverDrive, a large provider of e-books to public libraries and schools. Nationwide, some 66 per cent of public libraries offer free e-books to their patrons.

For many libraries, interest from patrons who want to check out e-books has been skyrocketing. At the New York Public Library, e-book use is 36 per cent higher than it was only one year ago. Demand has been especially strong since December, several librarians said, because e-readers were popular holiday gifts.

“As our readership goes online, our materials dollars are going online,” said Christopher Platt, the director of collections and circulating operations for the New York Public Library.

In borrowing terms, e-books have been treated much like print books. They are typically available to one user at a time, often for a seven- or 14-day period. But unlike print books, library users don’t have to show up at the library to pick them up — e-books can be downloaded from home, onto mobile devices, personal computers and e-readers, including Nooks, Sony Readers, laptops and smartphones. After the designated checkout period, the e-book automatically expires from the borrower’s account.

The ease with which e-books can be borrowed from libraries makes some publishers uncomfortable. Simon & Schuster and Macmillan, two of the largest trade publishers in the United States, do not make their e-books available to libraries at all.

“We are working diligently to try to find terms that satisfy the needs of the libraries and protect the value of our intellectual property,” said John Sargent, chief executive of Macmillan. “When we determine those terms, we will sell e-books to libraries. At present we do not.”

And those publishers that do make their e-books available in libraries said that the current pricing agreements might need to be updated. Random House has no immediate plans to change the terms of its agreements with libraries, said Stuart Applebaum, a spokesman for the publisher, but has not ruled it out in the future.

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