Improve service or face fine, Airtel and MTN told
Nigerian telecom regulator NCC has threatened to fine an Indian firm’s subsidiary, Airtel Nigeria, and two other companies if they fail to improve the quality of their mobile services and prevent them from registering new subscribers.
Airtel Nigeria, subsidiary of Bharti Airtel, South Africa’s MTN and locally owned Globacom would pay a fine of US$6,216 per subscriber if the sanctions take effect, the Nigerian Communications Commission (NCC) said here in a bid to improve quality of telephone service in the oil rich country.
The directive followed customer complaints of poor services by some telecom companies. NCC spokesman Reuben Muoka said the Commission has given the operators 30 days to improve their service quality or face sanctions. The three companies involved are yet to issue a statement on the NCC directive.
