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Infosys to provide appn support to Toyota Motor's Europe ops

Mumbai, Oct 3, 2013 (PTI)
File Photo.
Country's second largest software services firm Infosys today said it has bagged a four-year contract from Toyota Motor Europe for providing application support to the latter's pan-European operations.

The financial details were not divulged.

The engagement will see Infosys deploy a managed service model, the Bangalore-based company said in a statement.

This will cover applications across Toyota's operational areas in Europe, including core automotive processes (like supply chain, manufacturing, sales, after-sales and customer service) and corporate functions (including human resources and finance), it added.

This will enable Toyota's IT employees to focus on business support and project development, in addition to supporting cost optimisation, the statement added.

Prior to this agreement, Infosys has already worked with Toyota Motor Europe on projects and transformation delivery services in various initiatives like its pan-European IT landscape transformation and connected car.

"Moving to a managed service model for our application support will help us track and improve service levels across the portfolio," Toyota Motor Europe Chief Information Officer Pierre Masai said.

Additionally, standardisation, global delivery model coupled with scale, productivity benefits and continuous improvements, will help optimise application management costs, he added.

"This programme will further strengthen our partnership with Toyota Motor Europe as well as our focus on the automotive sector -- a sector which is a key engine of our growth in Europe," Infosys Head - Vice President and Regional Head Manufacturing (Europe) Nitesh Bansal said.

 

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