Press Esc to close
Monday 16 January 2017
News updated at 4:20 PM IST
Weather
Max: 27.6°C
Min : 15.5°C
In Bengaluru
Sunny day

Secure the ATMs

Nov 20, 2013 :
The brutal assault of a bank employee inside an ATM in Bangalore underscores the need for banks to provide security at these kiosks.

CCTV footage shows the assailant following the woman into the ATM, pulling down the shutters and then repeatedly striking her with a machete demanding that she withdraw money from ATM and hand over to him. The attack was undoubtedly gruesome. What makes it particularly chilling is the brazenness with which the assailant carried it out in the heart of the City, in a busy neighbourhood and in broad daylight. The incident underscores how vulnerable ordinary people are even in busy public spaces.

Some have argued that security in and around ATMs is the responsibility of the government. True safety in public spaces is the government’s responsibility but an ATM is the bank’s property. Banks therefore cannot absolve themselves of responsibility for security there. However, what is needed now is not petty nit-picking or finger pointing but a strategy wherein banks work with the police to secure customers and the ATM. The ATM where the victim was assaulted was unguarded. It was the absence of security here that emboldened the assailant to strike. Banks often explain away the absence of guards at ATM kiosks by pointing out that they have installed cameras instead. The Bangalore incident underscores that while cameras help investigators to identify thieves and assailants and to piece together events their value in deterring crime is minimal.
Cost considerations underlie the reluctance of banks to provide guards at ATMs.

Authorities argue that if to the cost of setting up and operating an ATM, one were to add the cost of round-the-clock security guards the business model of an ATM will become economically unviable. But profit margins alone cannot determine how businesses are run. Some thought needs to be given to safety of people who use the ATMs. Of course, guards by themselves will not make ATMs safe from thieves. There have been instances of guards acting hand-in-glove with the burglars, even helping them move out the teller machine. What is required therefore is a comprehensive, multi-level security arrangement, one that uses computer technology, surveillance cameras, automatic alarms, guards and police patrols. The Reserve Bank of India must make comprehensive security at ATMs mandatory. Such security may increase the cost of operating an ATM but it has become essential.

 

Go to Top

Photo Gallery
Art lovers thronging Chitra Santhe organised by Karnataka Chitrakala Parishat on Kumara Krupa...

Art lovers thronging Chitra Santhe organised by Karnataka Chitrakala Parishat on Kumara Krupa...

Large number of art lovers visiting the 14th annual art fair 'Chitra Sante' organized...

Large number of art lovers visiting the 14th annual art fair 'Chitra Sante' organized...

A large number of tourists throng Mysuru Palace as weekend holidays and Mysuru Zoo remain closed...

A large number of tourists throng Mysuru Palace as weekend holidays and Mysuru Zoo remain closed...

People walk on a snow covered road following heavy snowfall at Kandi Area in Budhal, Rajouri...

People walk on a snow covered road following heavy snowfall at Kandi Area in Budhal, Rajouri...

Students make a rangoli to aware people on voting in Moradabad on Sunday...

Students make a rangoli to aware people on voting in Moradabad on Sunday...

ABVP activists run with the Tricolours at an event ahead of Republic Day on the outskirts ...

ABVP activists run with the Tricolours at an event ahead of Republic Day on the outskirts ...

Army Chief Gen Bipin Rawat inspecting the guard of honour during the Army Day parade in New Delhi...

Army Chief Gen Bipin Rawat inspecting the guard of honour during the Army Day parade in New Delhi...

People take part in marathon on the Bandra-Worli Sea Link, in Mumbai...

People take part in marathon on the Bandra-Worli Sea Link, in Mumbai...

People are participated in Kite Festival organised by Rotary Bangalore Lakeside at HSR Layout...

People are participated in Kite Festival organised by Rotary Bangalore Lakeside at HSR Layout...

A man with his decorated camel during the 24th International Camel Festival, in Bikaner...

A man with his decorated camel during the 24th International Camel Festival, in Bikaner...

Like us on Facebook

Copyright 2014, The Printers (Mysore) Private Ltd., 75, M.G Road, Post Box 5331, Bengaluru - 560001
Tel: +91 (80) 25880000 Fax No. +91 (80) 25880523