JOIN USPolice will shortly open 25 more First Information Report (FIR) registration kiosks across Bengaluru. The move follows good response to the first-ever such kiosk that was set up at Mantri Square Mall in Malleswaram on November 14, 2014.
Commissioner of Police M N Reddi told Deccan Herald: “After the success of the kiosk at Mantri Mall, we have planned to open 25 more kiosks across the City.
“DCPs from all the seven divisions have identified the places where these kiosks can be set up. We will check if these places are convenient for the general public. We are planning to set up the new kiosks within in a couple of months.”
According to Reddi, the success of the first kiosk has prompted them to set up more such centres. “At the kiosk, people get the privacy to file complaints. Not just FIRs, petitions can also be filed at the kiosk.”
Additional Commissioner of Police (Traffic and Security) B Dayananda, who is in charge of the kiosk, said, “Response has been good from the public right from the time it was opened. So far, close to 250 FIRs have been registered through the kiosk and, on an average, two to three FIRs get registered daily.”
The system has proved to be convenient and there are no hassles. As soon as an individual files an FIR, he/she gets an acknowledgement immediately. The entire process is completed in 20 minutes, he said. A designated staffer of the Traffic Management Centre is assigned to look into the FIRs. After scrutinising the FIRs, he forwards them to the jurisdictional police station concerned and this is also done online. “It’s quicker and things are solved without any delay,” Dayananda added.
Mohit Kumar, a resident of Ulsoor, said he filed an FIR at the kiosk after losing his mobile phone.
He was on his way to Malleswaram when he realised he had lost his mobile phone. “Instead of going back and lodging a complaint at the jurisdictional police station, I filed the complaint at the FIR kiosk which was close-by and it saved me a lot of time. If I had gone to the police station, I would have had to meet several constables and policemen just to get an FIR registered and will also have to bribe them,” he recalled.
15-minute affair
According to Kumar, the whole thing got over in 15 minutes at the kiosk. He then took the acknowledgement and produced it to the jurisdictional police the next day. “For those who are scared of entering into a police station, this kiosk will help them to lodge a complaint. The public should also be educated that such a system exists,” he added.