JOIN USIn a move to provide passengers more facilities for booking tickets online, the Indian Railway Catering and Tourism Corporation (IRCTC) is planning to offer a new service of “baggage insurance” for them.
Under this, a customer will be offered additional services like insurance coverage for baggage while booking e-tickets on the IRCTC website.
As per the offer, the passenger can claim the insurance money in case of loss or theft of the baggage. Goods like laptop, mobile phone or any other valuable articles will be covered as part of the travel insurance package.
The tie-up is being formalised with the New India Assurance with the details being worked out. “We are formalising a tie-up with a leading insurance company for offering baggage insurance service to e-ticket customers,” said a senior IRCTC official, adding that “a customer will be given an option to avail the insurance coverage, which will not be mandatory”.
The insurance premium will depend on the length of the journey and also the class of travel. “We are trying to make the offer as the best travel insurance services for train passengers by including other options like hospitalisation during the journey,”he said.
With over 2 million passengers travelling everyday and about 52 per cent opting for e-ticketing, IRCTC hopes that a significant section of passengers will opt for the insurance service.