<p> Sunnyvale, California-headquartered ShoreTel, a leader in unified communications (UC) solutions, feels that the Indian market is very important, as approximately one-third of its development team sits here.<br /><br /></p>.<p>“From a development perspective, India is far more important to us because approximately one-third of our development team sits here. We have six development sites, namely in Sunnyvale, Austin, Rochester, Manhattan, Sydney and India,” ShoreTel Senior Vice President (Product) Eugenia Corrales told Deccan Herald.<br /><br />She explained, “India contributes in two ways — one as a business market and the second as a part of ShoreTel’s global operations support — both of which are very important. While most of our revenues come from the US, markets in EMEA such as the UK, Spain, Germany and France are all important markets for us. In Asia, significant markets are India, Hong Kong, Singapore, Australia and New Zealand. Globally, we have about 1,100 people working at ShoreTel.”<br /><br />ShoreTel started in India in May 2014, with just eight employees and today, it has team of 210 people.<br /><br />“Our Indian operations is a true microcosm of our global operations. We provide engineering and sales support; product development, testing and sustaining of products. On the support side, we have people supporting customers 24/7, on all product requirements,” Corrales added.<br /><br />ShoreTel provides business communication solutions, known as UC. That involves VoIP telephony, audio, video and web collaboration, contact centre solutions, mobility and collaboration tools. These are available on-site, on cloud or a hybrid combination of the two. “We help companies collaborate effectively and improve interactions. We sell our products globally, to over 60 countries across the world. In India, we have around 130 customers using our products,” she said.<br /><br /></p>
<p> Sunnyvale, California-headquartered ShoreTel, a leader in unified communications (UC) solutions, feels that the Indian market is very important, as approximately one-third of its development team sits here.<br /><br /></p>.<p>“From a development perspective, India is far more important to us because approximately one-third of our development team sits here. We have six development sites, namely in Sunnyvale, Austin, Rochester, Manhattan, Sydney and India,” ShoreTel Senior Vice President (Product) Eugenia Corrales told Deccan Herald.<br /><br />She explained, “India contributes in two ways — one as a business market and the second as a part of ShoreTel’s global operations support — both of which are very important. While most of our revenues come from the US, markets in EMEA such as the UK, Spain, Germany and France are all important markets for us. In Asia, significant markets are India, Hong Kong, Singapore, Australia and New Zealand. Globally, we have about 1,100 people working at ShoreTel.”<br /><br />ShoreTel started in India in May 2014, with just eight employees and today, it has team of 210 people.<br /><br />“Our Indian operations is a true microcosm of our global operations. We provide engineering and sales support; product development, testing and sustaining of products. On the support side, we have people supporting customers 24/7, on all product requirements,” Corrales added.<br /><br />ShoreTel provides business communication solutions, known as UC. That involves VoIP telephony, audio, video and web collaboration, contact centre solutions, mobility and collaboration tools. These are available on-site, on cloud or a hybrid combination of the two. “We help companies collaborate effectively and improve interactions. We sell our products globally, to over 60 countries across the world. In India, we have around 130 customers using our products,” she said.<br /><br /></p>
