TRAI seeks stakeholders' views on cloud service issues

 Telecom regulator TRAI has sought stakeholders’ views on cloud computing-related issues such as data security, service quality and legal and regulatory frameworks.

“Business enterprises are now seeking to reshape their business models to gain benefits from this new paradigm of resource sharing,” TRAI said in its consultation paper.

TRAI has initiated this consultation paper to engage the industry and all stakeholders on the key issues referred by the Department of Telecom (DoT), it added. In cloud computing, resources like computing power and infrastructure, application platforms and business processes are provided through the Internet in an on-demand fashion. In India more and more sectors like retail, banking and railways have switched to cloud computing system for more delivery of services and larger reach.

TRAI has sought views on the protocol required for cloud service providers (CSPs) to “submit to the territorial jurisdiction of India” for offering “lawful access of information”.’

“What should be the effective guidelines for and actions against those CSPs that are identified to be in possession of information related to commission of a breach of national security of India?,” it added.

Also, the authority sought views on policies, systems and processes that are needed for information governance framework in cloud, particularly if it is hosted in a different country. The last date for sending written comments is July 8, while that for counter-comments is July 22, 2016.