Press Esc to close
Monday 24 July 2017
News updated at 5:44 PM IST

Bosch Power Tools aims to open 100 service centres

Umesh M Avvannavar, July 09, 2016, Bengaluru, DHNS 22:48 IST
Panish P K
Power tools major Bosch Power Tools, a part of Germany’s Bosch Group, is planning to open 100 new authorised service centres in next one year.

“Currently, Bosch has 300 authorised service centres in the country. We are in the process of making after sales service a very painless to our customers in terms of repair and warrantee. Our focus is to repair the tool at the fastest possible time at an affordable price with good availability of spares,” Bosch Power Tools Regional Sales Director for India and SAARC Panish P K said.

He added, “We will have 100 more service centres in the acceptable radius in next one year. We also have partners who run mobile vans to cater on ground service or onsite service particularly to industrial users. The next big thing is after sales service.”

Power Tool division in India, which embarked its journey in 1993, has grown to become the market leader in the power tools segment with 30%-35% market share in India. It has staff strength of 200 employees, and has over 25 sales offices across the country, 13 warehouses and huge central distribution centres in Pune and Chennai.

Last year, the company shifted the production facility to Oragadam on the outskirts of Chennai from Bengaluru. Panish said, “Our main objective of setting up the plant was to focus on the Indian market, with product design for India. It can also relate to all emerging country, like India and China are similar in terms of customer expectations from Bosch product. The factory caters to India and also exports the product to the SAARC region.”

When asked on target customers, Panish said, “Anyone who works for metal, wood, construction and concrete, among others, are our target customers. The biggest sector is construction, followed by metal and wood.”

The production capacity from Chennai plant is 2.5 million per year.
To cater to the under mid-price point category, Bosch Power Tools is also planning to launch eight new products.

After sales service

Currently, Bosch has 300 authorised service centres in the country
Bosch Power Tool division in India has 35% market share
Last year, the firm shifted the production facility to Oragadam on the outskirts of Chennai from Bengaluru

Go to Top

Photo Gallery
A Hoolock Gibbon in an enclosdure inside the Delhi zoo...

A Hoolock Gibbon in an enclosdure inside the Delhi zoo...

President Pranab Mukherjee gestures after his speech during his farewell ceremony...

President Pranab Mukherjee gestures after his speech during his farewell ceremony...

Members of All India Porters Union Kargil War stage a protest against the government...

Members of All India Porters Union Kargil War stage a protest against the government...

A view of Parliament after heavy rains in New Delhi on Sunday...

A view of Parliament after heavy rains in New Delhi on Sunday...

People wading through a water logged street after rains in Kolkata...

People wading through a water logged street after rains in Kolkata...

Villagers of Thiba gather to look at the broken barrage after it was broken on by heavy...

Villagers of Thiba gather to look at the broken barrage after it was broken on by heavy...

Kanwariyas carrying holy water of river Ganga from Gadmukteshwar to offer Lord Shiva...

Kanwariyas carrying holy water of river Ganga from Gadmukteshwar to offer Lord Shiva...

MiG-35 in action at MAKS 2017 airshow in Zhukovsky, Russia on Sunday. Russia is keen...

MiG-35 in action at MAKS 2017 airshow in Zhukovsky, Russia on Sunday. Russia is keen...

Bollywood actress Sunny Leon at an event in Mumbai ...

Bollywood actress Sunny Leon at an event in Mumbai ...

Women sizing up a painting put on display as part of an art exhibition against communalism...

Women sizing up a painting put on display as part of an art exhibition against communalism...

Like us on Facebook

Copyright 2017, The Printers (Mysore) Private Ltd., 75, M.G Road, Post Box 5331, Bengaluru - 560001
Tel: +91 (80) 25880000 Fax No. +91 (80) 25880523
Powered by Yodasoft Technologies Pvt. Ltd.