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IT&BPM moves towards smart automation

N V Vijayakumar, Feb 28, 2017, Bengaluru, DHNS 22:53 IST
Nasscom Senior Vice President Sangeeta Gupta said the Indian information technology (IT) and business process management (BPM) industry is moving towards intelligent automation.

Speaking to DH during the 10th edition of Nasscom Diversity & Inclusion Summit 2017, on Monday, Sangeeta said, “Companies are at different levels of pilot programmes around automation, and it has not really displaced jobs, but people are getting reskilled.”

Sangeeta also pointed out that net new job creation has come down from 6% to 5 % this year, and campus hiring will also come down.

“Here, the important fact is that those who have the right skills will be the one who get the job. The focus is on skill and not scale. The debate around men and women also will reduce in the course of time,” she said.

She also pointed out that if machines are entering the workforce, the only new jobs that will be created are in entrepreneurship.

“The change in this direction of employment in India is already visible. Lots of startups are coming up across the country,” she pointed out.

Machine-learning mode

Sangeeta said it is high time that the IT&BPM industry should reimagine workforce across all levels.

“It is not just women in the workforce. But robots and freelancers. We have to look at machine-learning as opposed to gender parity,” she said.

Nasscom also launched a report in partnership with The Open University (UK) titled “Women and IT Scorecard – India”, in order to comprehend the profile of women in the Indian IT&BPM industry.

The report states that IT&BPM industries will have 60% firms with more than 20% women representation at senior level in 2017.

“India’s IT-BPM industry currently employs nearly 3.9 million people, of which over 34% are women. Nearly 51% of companies will have more than 20% of women at C-suite level,” Sangeeta said.

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