Snag hits metro at MG Road station
The train was emptied and it took three more trains to clear the waiting passengers from the MG Road station. DH file photo
While many passengers ignored it as a glitch, the experience was harrowing for some. But they acknowledged the fact that the Metro staff “jumped to help” immediately.
A passenger — a senior journalist who was travelling towards Mysore Road – said the train arrived at the MG Road station but the doors did not open.
“The train was crowded. Some passengers started panicking. The loco pilot had to get down and open the pilot’s cabin on the other side of the train to reach the emergency switch that opened all the doors,” he said.
Nikhil Kulkarni, a passenger who alighted the train at the MG Road station, said the experience did not leave him anxious but he was left wondering as to what the glitch was. “We all boarded the train, there was a delay in departure from Baiyappanahalli. We were left wondering what went wrong,” he said.
A woman passenger, who did not want to reveal her name, said, “Those were claustrophobic moments... The Metro staff jumped to help soon.”
However, a senior official in the Bangalore Metro Rail Corporation Limited said: “There was no panic. The doors to passengers cabin opened automatically. But when the door closed, the pilot did not get the indication. This glitch in communication is considered a risk to safety. The pilot opened the door from the other side and requested the passengers to take the next train.”
The train was emptied and it took three more trains to clear the waiting passengers from the MG Road station.