GMR Hyderabad International Airport Ltd. (GHIAL), which operates Rajiv Gandhi International Airport (RGIA), here in collaboration with CISF, has become the first airport in India to provide pre-embarkation security check right at the terminal’s entry gate. This will serve as ‘Express Security Check’ facility for domestic passengers travelling without any check-in baggage.
Mr OP Singh, IPS, Director General, Central Industrial Security Force (CISF) inaugurated this facility on Friday. The Airport has earmarked a dedicated space at the terminal entry point of departure level for the new ‘Express Security Check’ facility. The domestic passengers, after printing their boarding pass from the newly installed ‘self-service kiosks’ located conveniently at the departures forecourt area outside the terminal building, can now enter the Express Security Check lane without getting into the check-in area and head straight towards the boarding area.
At present RGIA handles more than 18,000 domestic departure passengers on daily basis, of which close to 40% travel without any checked-in baggage, and carry at most only hand baggage. Passengers, particularly frequent flyers will immensely benefit from the Express Security Check facility, as this will save their precious time before boarding the aircraft.
The new process will also benefit the airlines by reducing the queues at the check-in counters and improving their on-time performance (OTP). Further, the facility will also help in reducing the anxiety levels of passengers travelling through a busy airport.
“Recently Airports Council International (ACI) has rated the security of Indian airports better than that of major international airports in a survey conducted across 50 countries and covering almost 200 airports worldwide. Also, the World Quality Congress has recognized the professionalism and thoroughness of CISF in aviation security and awarded CISF for providing impeccably qualitative services,” OP Singh said.
Published 04 August 2017, 14:30 IST