With no cabs to ferry them, many had difficulty in reaching their offices. No alternative transport facilities were made available by most of their employers. “We were informed by our team leaders that there would be no transport facilities. Many of us had to use our own transport,” a BPO employee told Deccan Herald.
Several BPO-Call centre employees also complained that they had difficulty in reaching their workplaces since their offices were located in the city outskirts. A few companies had relaxed the work schedules. BPO’s like Honeywell allowed flexible shifts for its female BPO executives allowing them to login early and finish their shifts early.
The female BPO executives were exempted from doing nightshifts, said an Honeywell employee.
However, it was gala-time for some other employees as their employers had arranged accommodation facilities to rest and refresh after their workhours. BPO Companies like HSBC even arranged accommodation facilities at resorts for its employees.