The Bangalore IV Additional District Consumer Disputes Redressal Forum has pulled up a shop for cheating three consumers. Rudrashish Sen and his two friends paid up Rs 4,000 for buying five tickets of Howrah-Yashwanthpur Express on August 28, 2007 from National Enterprises in Bangalore. The shop owner gave them a receipt for the amount paid. The remaining amount of Rs 4,300 they paid up to one of the employees, Mr Alam of National Enterprises no 14, RBDGTC Building. He did not give them a receipt but wrote the amount at the back of the earlier receipt.

They were supposed to travel on the train on October 14, 2007. National Enterprises had told them that the confirmed tickets would be given to them on October 10, 2007. But they had to phone up and remind the shop several times to send their tickets which never arrived. Even on October 14, 2007 when they rushed to the shop, they were told that the tickets were still not ready! They were also told that Mr Alam who had taken the rest of the money from them had left their shop and taken away their money. They finally complained to the IV Additional Forum which ordered the shop to refund Rs 8,300 to the complainants along with costs of Rs 2,000.

Internet connection

N S Ravikumar who is a travel agent became an authorised agent for Sifi Limited during 30-5-2007 through which he offers railways ticket booking, cancellation etc.

For this Sifi is supposed to instal the subscriber unit and Glow sign board at his premises and also provide online internet connection to his cafe so it could be ready for operations within two weeks.

He also deposited the required Rs 50,000 with Sifi Limited in Vasanthnagar.

But even after buying his computer for Rs 28,000 to start his business, he never got the connection despite several requests to Sifi.

They also refused to return his money.

Ravikumar complained to the IV Additional Consumer Forum which found the firm guilty of deficient service and ordered it to refund Rs 50,000 to him along with Rs 5,000 as costs.

The III Additional District Forum has ordered Vinivinc Souhardha Credit Cooperative Ltd to repay Rs 21,280 to M Vanajakshi who became a member of this society and availed some shares from them.

The President of this firm is in jail and a notice was sent to him but he did not appear at this forum.

Many consumers have filed complaints against Vinivinc which has taken many consumers for a ride.