The Delhi government on Thursday launched a portal to address grievances against private schools on a single platform. The portal will have name of all the private schools. One can select the name of the school and register their grievances.
Sisodia, who also heads the education department, said a lot of complaints come to the government with regards of the private schools pertaining to fees, admission etc.
“People can register complaints at www.doepvt.gov.in which would reach the District Education Director. The issues have to be addressed in 15 days and the link to the portal will be available with the Department of Education,” Sisodia said. The parents can file complaints at a single platform.
To register a complaint, one has to mention his/her name and mobile number after opening ‘Grievance Redressal & Monitoring System' on the website following which the grievances can be written in the given box and upload documents.
“The complainant can track the status of his complaint and add on additional documents if he wants to. After the issue is resolved the complainant will receive an SMS,” he said, adding, this is a single window for the parents to complain.