Manila and Dublin are the other two, according to the 4th Global Services-Tholons Top 50 emerging outsourcing destinations survey, jointly done by Global Services from CyberMedia and Tholons, a services globalisation advisory firm.
India continues to top the list with revenues of US$40 billion in IT-BPO export services in 2008. Indian IT-BPO export services posted 35 per cent year-on-year growth rates in the last five years. Interestingly India’s FDI inflows posted largest increase globally at 46 per cent in 2008 — from US$25 billion to US$46 billion even as global FDI flows decreased from US$1.9 trillion to US$1.7 trillion, the study said.
The study also identified top 5 destinations by function: Business Analytics (Delhi NCR, Mumbai, Bangalore, Chennai, Krakow). Finance and Accounting (Mumbai, Bangalore, Manila NCR, Krakow, Shanghai). Human Resources (Prague, Bucharest, Bangalore, Makati City, Budapest).
Legal Services (Manila NCR, Mumbai, Chennai). Product Development (Bangalore, Moscow, Chennai, Shanghai, Ho Chi Minh City). Testing (Bangalore, Chennai, Hyderabad, Ho Chi Minh City, Toronto, Shanghai), Engineering Services (Bangalore, Chennai, Pune, St. Petersburg, Guangzhou). R&D (St Petersburg, Bangalore, Moscow, Shanghai, Dublin) and Animation/Game Development (Shanghai, Beijing, Moscow, Sao Paulo).
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