Under this decision, which is expected to provide increased accessibility of the website to the ordinary users, travel agents or web-services agents of IRCTC will not be given access to Tatkal booking, through e-ticketing on all days between 8 am and 9 am.
Travel agents of IRCTC will not be given access through e-ticketing to trains defined in the system on their respective opening day of Advance Reservation Period between 8 am and 9 am. This passenger-friendly measure comes in the wake of a large number of complaints regarding the IRCTC website not becoming accessible to common users at the time of the commencement of railway reservation booking in the morning.
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