The Bangalore International Airport Limited (BIAL).
Credit: DH File Photo
Bengaluru: The Bangalore International Airport Limited (BIAL) has introduced a Kannada language option on its official website, reinforcing its commitment to strengthening cultural connections with customers.
The new feature provides real-time flight information, flight bookings, travel details, and comprehensive FAQs — all in Kannada.
This addition ensures that travellers can navigate airport services with ease and familiarity, the BIAL said in a release.
"By offering this feature, the Bengaluru Airport aims to enhance the overall passenger experience for those who prefer to communicate in their native language, making their travel more convenient and enjoyable,” the release noted.
The new feature also provides navigation through an intuitive interface, allowing passengers to access transport options and explore airport amenities seamlessly.
Localised support will be available for essential travel information, including security procedures, baggage policies, lost and found services, and special assistance, all in Kannada.
Hari Marar, Managing Director and CEO of BIAL, said: “The Bengaluru Airport is more than just a transit hub; it is a gateway to Karnataka’s rich cultural and linguistic heritage. We are pleased to introduce a Kannada version of our website to create a more inclusive and accessible experience.”