Image showing a telecommunications antenna.
Credit: iStock Photo
Bengaluru: Mobile phone users in various parts of the city experienced disruptions for some time on Wednesday night.
Many users reported that they were unable to make calls or send text messages. Some users reported hearing unusual ringtones while trying to make calls, which just wouldn't go through.
The issue appears to have been limited to Airtel as the subscribers of other telecom operators didn't experience this.
A spokesperson for Airtel said: "There was an infrastructure-related issue on one of our sites, which has now been resolved. The system is fully restored, and calls are going through seamlessly."
Another representative from Airtel said that these issues can occur when there is a lot of green cover or high wind in certain areas. "Sometimes the signal boosters may not work in such situations," the representative added.