Representative picture of a helpline attendants.
Credit: DH File Photo
Bengaluru: Following concerns over e-khata issuance, Greater Bengaluru Authority (GBA) Special Commissioner (Revenue) Munish Moudgil has asked citizens to raise complaints on the GBA helpline 94806 83695.
"Each case is escalated to concerned ARO/Officer via Sahaya - GBA/Bengaluru City Corporations internal grievance tracking system. Everyday morning, I personally follow up with all 64 AROs to ensure that the referred cases are disposed of," he said in a statement.
Moudgil further said that the GBA had implemented a 'First In First Out' system to process e-khata applications and that applications would be disposed of in a sequence based on when they are filed.
The GBA has urged citizens to stick to the online system to apply for e-khata, raise grievances and avoid visiting the offices.
Citizens can check the status of their e-khata application at https://bbmpeaasthi.karnataka. gov.in/citizen_core/Final_ eKhatha_Status_based_on_ePID