A screengrab from the video
Credit: X/@shukla_tarun
A recently posted video on social media showed passengers shouting at the crew members of an IndiGo flight from Mumbai to Krabi, Thailand. The video was posted on X by a user named Tarun Shukla. The clip shows passengers abusing the crew members and how they "wanted to beat the pilot".
"Pandemonium in IndiGo flight from Mumbai to Krabi," the caption of the video read.
It further mentioned that the pilot had "refused to operate the flight".
"Passengers wanted to beat pilot who is said to have refused to operate flight as he was breaching his duty time & had told airline in advance," the caption mentioned.
It further added that the passengers on board were stuck for three hours.
The video has garnered attention online and a flurry of comments.
"Absolutely unacceptable. Buying a ticket doesn’t give anyone the right to create nuisance or endanger safety. Indian pilots & cabin crew need stronger authority and zero tolerance for such behaviour. Aviation isn’t a bus stand," a user commented.
Another user wrote, "And these passengers think they are the only humans who have a right to live. Fault here is with operations management!!"
"3 hrs sitting on the ground inside the plane can drive people insane. But abusive behavior is hardly the solution," commented a third.
"This is not right. I understand people are frustrated with the delays. But going to hit the pilot or any crew it's a breach in security. The action needs to be taken on this," commented a fourth.
As per a report by The Times Of India, two passengers were deboarded and handed over to security agencies.
As per the airlines statement, the flight was delayed due to "late arrival of incoming aircraft, air traffic congestion, crew members exceeding their duty time limitations," the publication reported.