MNP rollout from Haryana on Nov 25

Users will be able to retain their mobile number when changing service provider.

“After a successful launch in Haryana, the facility will be extended to other states in phases”, sources in the DoT told Deccan Herald. Earlier the DoT had announced a country-wide  launch for the MNP. 

Customers in Haryana who wish to exercise this option will have to send an SMS from their phone to 1900. Subsequently, they will get a unique porting code as a reply from the existing service provider. The customer can then apply in the prescribed format, mentioning the code, to the new service provider for porting the number.

The service providers should complete all the procedures within a period of four days. The subscriber will have to pay Rs 19 — the porting charge fixed by the telecom regulator. Once a subscriber shifts to another operator, he cannot port his number again for three months.

The regulator has clarified that the portability facility will be available only within a given licenced service area. The operators must inform the customer through phone about the exact date and time when the porting will happen. Postpaid customers have to clear all outstanding payments before they change their operator, said the guidelines issued by the Trai.

The regulator has also made it clear that the new operator is not bound to repay any deposits made by the customer to his earlier service provider.

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