<p>Long queues, sweating people and disappointed faces are a common sight at the medicine counter of Guru Teg Bahadur Hospital — the biggest hospital in east Delhi.<br />Patients and their family members complain that the services offered at the pharmacy are not good.<br /><br /></p>.<p>They say they have to stand in long queues, sweating in the extreme heat since there is no shade, and at times urgently-needed medicines are not available.<br /><br />“There are 10 medicine counters but only four are open. We have to struggle standing in a long queue,” said Vinay Sehrawat, resident of Mayur Vihar.<br /><br />During peak hours, just after the doctors finish seeing patients in the outpatient department, hundreds of people form a single queue. <br /><br />One has to stand for at least three to four hours to get medicines.<br /><br />Due to inadequate supply, one cannot depend solely on the medicines given by the hospital, though supplying essential medicines is part of the state government’s policy.<br /><br />“Of five medicines that a doctor prescribed me, I got only two,” said a patient.<br />An official of the hospital administration said the number of patients is high. <br /><br />“It will take time for each patient to get medicines.”<br /><br />However, the staff in pharmacy has something else to say.<br /><br />“There are 30 sanctioned posts in the pharmacy unit, of which only 20 are filled. The shortage is bound to create trouble. <br /><br />“The infrastructure of the pharmacy also slows medicine delivery and storing them is a problem,” said a senior pharmacist. <br /></p>
<p>Long queues, sweating people and disappointed faces are a common sight at the medicine counter of Guru Teg Bahadur Hospital — the biggest hospital in east Delhi.<br />Patients and their family members complain that the services offered at the pharmacy are not good.<br /><br /></p>.<p>They say they have to stand in long queues, sweating in the extreme heat since there is no shade, and at times urgently-needed medicines are not available.<br /><br />“There are 10 medicine counters but only four are open. We have to struggle standing in a long queue,” said Vinay Sehrawat, resident of Mayur Vihar.<br /><br />During peak hours, just after the doctors finish seeing patients in the outpatient department, hundreds of people form a single queue. <br /><br />One has to stand for at least three to four hours to get medicines.<br /><br />Due to inadequate supply, one cannot depend solely on the medicines given by the hospital, though supplying essential medicines is part of the state government’s policy.<br /><br />“Of five medicines that a doctor prescribed me, I got only two,” said a patient.<br />An official of the hospital administration said the number of patients is high. <br /><br />“It will take time for each patient to get medicines.”<br /><br />However, the staff in pharmacy has something else to say.<br /><br />“There are 30 sanctioned posts in the pharmacy unit, of which only 20 are filled. The shortage is bound to create trouble. <br /><br />“The infrastructure of the pharmacy also slows medicine delivery and storing them is a problem,” said a senior pharmacist. <br /></p>
