ATMs to be closed from 10 pm to 6 am

ATMs to be closed from 10 pm to 6 am

Those who are in the habit of withdrawing cash from ATMs during the nights, or those wanting to withdraw cash during times of emergencies will be inconvenienced, as service providers in the city have decided to shut down ATM kiosks between 10 pm and 6 am from the beginning of this financial year.

However, kiosks situated in the heart of the city will be operational all night long.

The decision comes in the wake of banks finding it difficult to appoint security guards at all kiosks, especially the ones that recorded negligible transactions during the nights. There are over 375 kiosks in the city.

K N Shivalingaiah, chief manager of State Bank of Mysore who is also manager of District Lead Bank confirmed to Deccan Herald that banks with ATMs that were witnessing minimal transactions at nights have decided to keep them closed between 10 pm and 6 am. “The decision was left to their own discretion. Some kiosks were witnessing as low as two transactions during the entire night,” he added.

However, major banks including State Bank of Mysore (SBM) will not be closed and they will operate round the clock, he claimed.

He also said that kiosks at prime locations and places like Railway station, hospital and bus stands will not be closed during the said hours.

N Madhurbhootheshwaran, Deputy General Manager, Syndicate Bank said that the bank had planned to close down newly opened ATMs at Hootagalli after 8. “The kiosks in city will not be closed. They have been provided with security guards,” he clarified.

Uday Kumar Shetty, Assistant General Manager (AGM), Vijaya Bank said that the bank had shut down ‘off site’ ATMs permanently as there were no security personnel. Also, some of the ATMs are situated inside the bank and operate only during bank working hours. “The process is on to appoint security guards, and soon will be deputed in all kiosks,” he added.

It can be recalled that security arrangements at ATM kiosks came to the fore when a lady customer was brutally attacked by a miscreant when he was trying to withdraw some cash. The attacker is still at large.

Following the attack, banks were directed to strengthen security measures at all ATM kiosks by appointing guards. Service providers however have been unable to implement this in toto in the city owing to several factors.

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