Q & A

Q & A

Q:  How do I deal with unwanted Windows updates?

If you upgraded from one Office version to another, and have some of its components left on the computer, Windows Update may still try to supply security fixes for it and fail each time. 

Microsoft has a guide on its site that suggests a number of solutions, including using the Add/Remove programs tool in the Control Panel to uninstall components left behind by older versions of Office.

If you are still plagued by failed updates, go to the Start menu to All Programs and select Windows Update. 

On the Windows Update screen, click the link that says how many important updates are available for your PC.
On the next screen, you should see a list of all the pending updates. Find the update related to, for example, Office 2007, right-click it and choose Hide Update. Click the OK button.
Microsoft has an automatic troubleshooter program for Windows 7 that you can download and run to try to fix any continuing problems with Windows Update.
Q:  How to copy iTunes Store videos from a PC in one room to a Mac in another?

If both computers are using iTunes and the same Apple ID, and are on the same network, you can use the Home Sharing feature built into iTunes to transfer content between the PC and the Mac.

To set up Home Sharing on each computer, open iTunes. 

Go to the File menu to Home Sharing and select Turn On Home Sharing. 

Enter the 
Apple ID and password used to purchase the iTunes content you want to share between machines. 

Next, click the “Turn On Home Sharing” button.

Once you have set up Home Sharing on all your computers, you can select the PC’s library from the Home Sharing menu on the left side of the iTunes window. 

Once you tap into the PC’s iTunes collection from the Mac, select the videos you want to copy and click the Import button in the bottom-left corner of the screen to copy the files to the Mac’s iTunes library. 

If both computers are not on the same network, you can copy the videos from the PC’s iTunes folder onto a DVD or USB external drive and then copy them from there to the Mac’s iTunes folder. 

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