JOIN USA K Manocha on Monday took the reins of Indian Railway Catering and Tourism Corporation (IRCTC) as the new chairman and managing director.
Manocha has worked with the Centre for Railway Information Systems (CRIS), a PSU of railways which looks after the IT system of the Railways and develops software for it.
An Indian Railway Traffic Service Officer, Manocha has also worked in Simulation Software section in Research Design and Standard Organisation, a railway public sector unit. Prior to his new assignment, he was posted in Northern Railways.
The change have come at a time when IRCTC is engaged in introducing and popularising other IT-based services related to e-ticketing. Manocha’s appointment is being seen as a step to fast-track these services, said an official.
In one of the new initiative, the IRCTC is launching a dedicated number on which a passenger can order food through SMS by mentioning his or her PNR number. The payment is to be made after the food is served. The service is expected to start in select trains on Thursday.