ATM: Police issue fresh guidelines for banks

ATM: Police issue fresh  guidelines  for banks

Cracking the whip on banks for not ensuring proper safety measures at their automated teller machine (ATM) kiosks, which has led to incidents of attacks and robberies, Police Commissioner M N Reddi on Monday issued fresh safety guidelines.

The commissioner set 6 pm on December 31 as the deadline for the implementation of the guidelines.

Reddi said the police would take action against banks that fail to comply with the guidelines under IPC Section 188 (disobedience to order duly promulgated by a public servant).

Using powers granted to the police commissioner under the Karnataka Police Act 65 D and 70, Reddi issued the guidelines considering customers’ safety. “We conducted meetings with the bank representatives thrice and directed them to implement the safety guidelines, but a few banks have not complied with the guidelines. Such banks have failed to ensure proper security at their ATM centres. Hence, the police have decided to issue fresh safety guidelines to prevent criminal activities near the ATM centres,” Reddi said. Operating an ATM centre is an extension counter service by banks. Hence, it is the banks’ responsibility to ensure safety, said the commissioner.

The banks have been directed the ensure the following three safety guidelines: Deployment of security guards at the ATM centres round the clock; installation of CCTV cameras inside and outside ATM centres in such locations from where everything is visible; installation of burglar alarm.


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