20 lakh 'lost reports' lodged through app

Delhi Police have registered about 20 lakh ‘lost reports’ since a mobile and web application for complaints of lost and misplaced articles or documents in the capital.

Since its launch in February 2014, the need was also felt to develop a similar app for uploading ‘found articles’. “We have now decided to enable web-based recording of information about found articles as well. An appropriate web-based application has been designed for lodging such reports,” said Delhi Police Commissioner Bhim Sain Bassi.

Lodging a complaint no longer requires going to police stations and spending hours there, but false complaints or information is also a punishable offence. On the other hand, police said the app has significantly reduced the burden on staff.

The application is available on Android, Windows and Apple phones, and on the Delhi Police website www.delhipolice.nic.in.

“The complaints registered include 51,233 on the mobile app and 11,35,637 on website this year, and 33,636 on mobile and 70,1469 on website last year,” Bassi added.

A complaint can be lodged from anywhere in the world and a printable digitally signed ‘lost report’ is instantly sent back on the complainant’s mobile phone and e-mail address. The report bears a unique Lost Report Number (LRN), which can be used for future search and retrieval of a copy of the report.

According to Bassi, the force has been consistently adopting new technologies to enhance service and their endeavour will continue to be identifying areas where newer means can help in reducing public inconvenience.

Earlier, a person was required to go to a police station to lodge a complaint about a missing article like a SIM card or an official document like a driving licence or an identity card to be able to obtain a letter – an ‘information report’ – required for getting a replacement.

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