Woman complains to panel against Jindal hospital

'Staff assaulted, discharged me forcibly when I complained of back pain'

A woman from Dehradun has complained to the Karnataka State Commission for Women against the staff of Jindal Naturecure Institute for assaulting and forcing her out of the hospital midway through her treatment.

Namrata Kotnala, 44, has alleged that women staff at the hospital barged into her room, packed her luggage, dragged her to a vehicle and drove her away, abandoning her at a desolate place in Yeshwantpur on Wednesday. They also manhandled her, she said.

Kotnala came to Bengaluru in December-end and booked a slot from January 2 to February 1 for the treatment of migraine and gastritis. The first couple of days went off well. Trouble started on January 4 when she began yoga therapy.

“I had no problems when I walked into this institute, but after performing these yoga- sanas, I started developing back pain. I told them (staff) about it repeatedly, but they asked me to continue the same exercises,” Kotnala told DH.

Things got worse from there on. “When I was unable to sit, stand or walk, they took me to Columbia Asia Hospital where an MRI scan was performed. It showed a tear in L3. When I confronted the doctors with my MRI report, the staff demanded that I get discharged immediately, but I refused,” she said.

The matter came to a head on Wednesday when “five to six sari-clad women barged into my room and beat me up”. “Among them was a policewoman in uniform but she remained a mute spectator. They packed my luggage and dragged me into a car and drove me away. They abandoned me along with my luggage at a desolate spot near Yeshwantpur,” she said.

According to Kotnala, she had paid Rs 60,000 in cash but the hospital gave her a cheque for Rs 32,000 only.

Hospital’s version
The hospital management tells a different story. “As this institute serves drugless therapies by natural ways, there is a long waiting list for patients. Some patients hide their previous ailments such as surgeries and angioplasties to obtain admission faster.

Namrata did not inform us about her back surgery. She developed the pain after performing yoga. Later on, she was abusive to our staff and wanted to follow her own ways of eating and resting and not following our therapy disciplines. We urged her to get discharged but she refused. We had to file a complaint at Madanayakanahalli police station. Police came over and asked her to behave. They also asked her to file a police complaint if she has any grievance, but she did not. Doctors and other therapists were also reluctant to treat her. She had no option but to leave the hospital by herself,” said A K Sridharan, liaison manager, Jindal Naturecure Institute.

The hospital has treated many celebrities, including Delhi Chief Minister Arvind Kejriwal.

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