More facilities at Delhi airport

More facilities at Delhi airport

Providing more facilities for fliers, as many as 55 additional immigration counters will be opened at Delhi's IGI airport where 1,800 additional personnel will be deployed by in next three months.

This was decided at a meeting chaired by Union Home Secretary Rajiv Gauba on Wednesday to discuss various measures including technology upgradation, provision of modern equipment, additional space and professional manpower for improving immigration services at Delhi Airport.

The decision comes after a report from a team of home ministry officials, which visited the immigration counters at the IGI Airport to inquire into why so many complaints were coming from passengers. They had suggested immediate increase in manpower and immigration counters and resource management to cut the long queues.

"Bureau of Immigration will provide additional manpower of 1,800 personnel for improving immigration services by filling up vacant posts, inducting personnel from Central Armed Police Forces (CAPFs) and also some ex-servicemen. This will augment manpower strength at immigration counters to enable Immigration Officers to provide professional and courteous service to the travellers," an official statement said.

Of the 55 counters, 20 will be opened by November-end while the rest will be operational by January. The airport handles 60.4 million passengers, including 16 million international fliers, per annum.

These decisions will "substantially improve Immigration services at Delhi International Airport which will facilitate not only foreigners coming to India, but also Indian travelers visiting abroad", the statement said.

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