Delhi govt to home-deliver 40 services

Delhi govt to home-deliver 40 services

Ration cards, caste certificates and driving licences will be "home delivered" in the national capital soon.

The Arvind Kejriwal-led AAP government on Thursday approved a Doorstep Delivery of Public Services to the Citizens of Delhi scheme, which it described as a "historic" first in the country. The scheme would be rolled out in two to three months' time.

Explaining the scheme, Deputy Chief Minister Manish Sisodia said, "This is home delivery of governance."

in all, 40 services have been identified for the roll-out, while 30-35 more services would be added every 30 days from the day of roll out till all services are covered. Sisodia said the government would hire a private agency to implement the scheme.

Sisodia said this will enable citizens to avail government services at their doorstep with just a call to the call centre. "Citizens will not have to stand in queues to get their job done," he said.

Mobile Sahayaks

"Mobile Sahayak (facilitators) will be hired through the agency that would set up call centres. Various certificates such as caste, income, domicile, new water connection, driving licence, ration card, marriage registration, duplicate RC and change of address in RC, would be covered under the scheme in the first phase," he said.

As per the scheme, if a person wants to apply for a driving licence, he or she will have to call a designated call centre and register their details. Thereafter, the agency would assign a "Mobile Sahayak," who will visit the applicant's residence and collect the required documents.

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