CBSE finally opens Class 12 re-evaluation portal after multiple delays; here is a step-by-step guide

Over four lakh students had applied for scanned answer books this year, while many continue to report discrepancies and delayed access to their copies.

The Central Board of Secondary Education (CBSE) has finally opened the much-awaited portal for verification of discrepancies and re-evaluation of Class 12 answer sheets, days after its scheduled launch was delayed amid mounting criticism of the board's newly introduced On-Screen Marking (OSM) system.

Students who have already received scanned copies of their evaluated answer books can now submit requests for discrepancy verification or re-evaluation through the dedicated portal at cbse.gov.in/newsite_old/rchk.html, according to a notification issued on June 2.

The portal will remain open until Saturday, June 6, at midnight.

However, CBSE has also not provided any clarification for students who are still awaiting scanned copies of their answer sheets despite having completed the payment process.

What issues can students report?

The portal allows students to raise concerns regarding discrepancies in their scanned answer books and apply for re-evaluation of specific answers.

Students can report issues such as missing pages, missing supplementary sheets, blurred scans, missing maps or graphs, incorrect answer books being uploaded, or evaluation against the wrong question paper set.

Students seeking re-evaluation can also request a review of one or more answers if they believe they have not been assessed correctly.

Students can submit requests by following these steps:

1. Visit the official CBSE re-evaluation portal and log in using your credentials.

2. Select the subject and choose either discrepancy verification or re-evaluation.

3. For re-evaluation requests, enter the relevant question number and page number.

4. Review the application carefully, as details cannot be edited after submission.

5. Pay the applicable fee online and submit the request.

6. Track the application status through the portal.

According to CBSE, students may report multiple discrepancies across subjects through a single application, while only one re-evaluation application will be permitted per candidate.

CBSE has also clarified that Aadhaar verification has been incorporated for security purposes. In cases where a student does not possess an Aadhaar card, the Aadhaar details of a parent, guardian or relative may be used. 

However, the name, date of birth and gender entered during the verification process must correspond to the individual whose Aadhaar number is being used.

Fee structure and important dates

The portal for both verification of issues and re-evaluation has been opened from June 2 and will remain available until June 6. No offline applications will be accepted.

The board has fixed the following fee structure:

• Rs 100 per answer book for verification of issues in scanned copies

• Rs 25 per question for re-evaluation

The fee can be paid through UPI, debit card, credit card or net banking.

Portal launch follows days of delays and complaints

The launch of the re-evaluation portal comes after a series of delays that left lakhs of students waiting for clarity regarding the next stage of the post-result process.

Last week, CBSE had indicated that the portal would go live on Friday, May 29. The launch was subsequently postponed to June 1, with the board stating that the extension was necessary "to ensure the highest standards and protocols of evaluation."

However, even on June 1, students continued reporting that the portal remained inaccessible despite repeated assurances on CBSE's social media platforms that it would be activated soon.

The delay affected more than four lakh students who had applied to obtain scanned copies of their answer books this year. According to CBSE's latest status bulletin, the board had received 4,04,319 applications seeking scanned copies, covering over 11.31 lakh answer books.

OSM controversy continues

This year marks CBSE's first full-scale implementation of the On-Screen Marking (OSM) system for Class 12 board examinations, under which physical answer sheets were scanned and evaluated digitally.

Since the declaration of results, however, the system has faced sustained criticism from students and parents.

Initially, many students alleged unexpectedly low marks and evaluation discrepancies. Subsequently, when scanned copies of answer books were released, students reported a range of issues including blurred scans, missing pages, unchecked answers, answer-sheet mismatches, missing supplementary sheets and technical glitches in the post-result support portal.

On June 1, the CBSE finally acknowledged the discrepancies and “vulnerabilities” on its official OSM portal, ensuring that corrective measures would be taken.