Bengaluru Airport wins air service quality award for third year running

Bengaluru: The Kempegowda International Airport, Bengaluru, (KIAB) has been awarded the prestigious ACI ASQ Award for Best Airport at Arrivals Globally in 2024 — for the third consecutive year — as voted by passengers.

The globally recognised Airport Service Quality (ASQ) programme by ACI World grants the ACI ASQ Award based on direct passenger feedback. The programme evaluates airports worldwide on various parameters, including comfort, cleanliness, service quality, and convenience.

"Passengers have consistently appreciated the KIAB for its efficient arrival procedures, including streamlined immigration and customs checks, high-speed WiFi, fast baggage delivery, and an overall seamless process that ensures a smooth and hassle-free arrival experience," KIAB said in a statement.