<p>The National Institute of Mental Health and Neurosciences (Nimhans) has installed an interactive voice response system for patients who need follow-up consultation and treatment.</p>.<p>Patients can dial 080-26991699 to avail the service. They must dial the number (following a beep) provided in the hospital card to leave a request. The hospital will get back in five working days.</p>.<p>The service is available only for those with prior registration with the hospital and not for new patients, authorities said.</p>.<p>The service has been put in place due to the uncertainties surrounding the lifting of the lockdown and the need to maintain social distancing. Patients can contact the hospital between 9 am and 12 pm on working days.</p>.<p>“We received nearly 2,000 calls on the first day. By Saturday we will assign those doctors who have been seeing these patients,” Nimhans director Dr Gangadhar said.</p>.<p>“In case the patient needs consultation via video-conferencing, we will arrange it. If there is an emergency, we would suggest they see the doctor at the nearest government hospital. They can also get a slot to see the doctor personally after the Covid-19 issue settles down,” the director added.</p>
<p>The National Institute of Mental Health and Neurosciences (Nimhans) has installed an interactive voice response system for patients who need follow-up consultation and treatment.</p>.<p>Patients can dial 080-26991699 to avail the service. They must dial the number (following a beep) provided in the hospital card to leave a request. The hospital will get back in five working days.</p>.<p>The service is available only for those with prior registration with the hospital and not for new patients, authorities said.</p>.<p>The service has been put in place due to the uncertainties surrounding the lifting of the lockdown and the need to maintain social distancing. Patients can contact the hospital between 9 am and 12 pm on working days.</p>.<p>“We received nearly 2,000 calls on the first day. By Saturday we will assign those doctors who have been seeing these patients,” Nimhans director Dr Gangadhar said.</p>.<p>“In case the patient needs consultation via video-conferencing, we will arrange it. If there is an emergency, we would suggest they see the doctor at the nearest government hospital. They can also get a slot to see the doctor personally after the Covid-19 issue settles down,” the director added.</p>
