Railways announces new refund rules for cancellation of confirmed ticket

Indian Railways has announced new rules concerning refund of confirmed train tickets.

According to the new rules, if a passenger chooses to cancel a confirmed train ticket within 24 to 72 hours of the scheduled departure, a 25 per cent deduction will be applied on the ticket fare before the refund is issued.

Here is the new set of rules for cancellation of confirmed ticket:

• If the cancellation is made more than 72 hours before departure, then you will get the maximum refund possible, with only the minimum flat cancellation fee per passenger applicable being deducted.

• If you cancel a confirmed ticket within 72 to 24 hours before departure, there will be a standard penalty window (25% of the fare subject to the minimum charge).

• If the cancellation is done between 24 hours and eight hours before the departure, then 50% of the fare will be deducted subject to the minimum charge.

• If a confirmed ticket is cancelled less than 8 hours before the departure, no refund will be issued.

Change in boarding points

Other than this, the Railways will now allow passengers to change their boarding point up to 30 minutes before the scheduled departure of the train.

The Railway Ministry has said that the provision is expected to be useful in major cities with multiple stations, where passengers can opt to board from any of those stations.