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Not-so-happy meal: Man finds insect in his McDonald's fries

Swiggy's customer care responded to him saying “Thanks for your valuable feedback” before issuing a refund
Last Updated : 13 July 2021, 13:25 IST
Last Updated : 13 July 2021, 13:25 IST

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A McDonald's customer took to Twitter on Tuesday to share photos of his fries from the popular fast-food joint, a happy meal that he claims was not-so-happy after all.

Why? The fries came with an unwanted add-on: a dead cockroach.

The customer, Hemant Virmani, in a series of tweets wrote that when he flagged the issue to the food delivery app he ordered from, he met with what seemed like a bot-generated deadpan response and a refund. Swiggy's customer care responded to him saying “Thanks for your valuable feedback” before issuing a refund.

At the receiving end of a serious violation of hygeine and health codes, the flabbergasted customer tagged the Ministry of Health and Family Welfare demanding that the restaurant be shut for 2 days to clean out pests and that checks be carried out to see how often pest control is done.

He also said that his wife had wanted to speak to the restaurant 'multiple times' but her request was denied.

Virmani said that Swiggy refunded the money but that’s not the point. "I can give Rs 91 to Swiggy CEO and he can eat that fries with insect," he told DH.

Stating that he is planning to lodge a complaint against the fast-food joint, he said, "A proof that proper pest control has been done at that restaurant is the compensation I can agree with."

Another Twitter user shared a photo of his order via Swiggy rival Zomato which had a cockroach in it. He even said that he had eaten half of the food before getting a peek of the pest lying at the bottom.

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Published 13 July 2021, 06:05 IST

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