A consumer court in Kerala has ordered a compensation of Rs 5,000 to a train passenger who complained of getting drenched in rain owing to faulty window shutter of the train.
Thrissur native Sebastian got the order in his favour after a seven-year-long legal battle with the railways.
Sebastian, who was serving at a college in Thrissur, complained that while travelling in a Jan Shatabdi Express train from Thrissur to Thiruvananthapuram for an official purpose in June 2013 he got drenched in rain as the window shutters could not be closed due to some technical fault in it.
He said that though he complained to railway authorities there was no action.
Considering this the Thrissur consumer court ordered the railway authorities to pay compensation of Rs 5,000 and court expenses of Rs 3,000.
(Published 26 January 2021, 14:04 IST)
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