Traders' woes to continue as GST glitches not fixed

Traders' woes to continue as GST glitches not fixed

Filing tax returns will continue to vex traders as the GST Network has not been able to resolve many of the glitches on its website.

Of 48 problems listed by the empowered Group of Ministers on GST, only 18 have been fixed by technology vendor Infosys.

The deadline to resolve glitches ends on October 30, and the Bengaluru-based IT services major has sought more time.

A major problem is the mismatch of GSTR 1 and GSTR 2 forms.

While GSTR 1 is a monthly returns form that summarises all outward supplies, GSTR 2 has details of inward purchases.

GSTR 1 has to be filed by the trader, while GSTR 2 gets auto-populated from the GSTR 1 entries of the trader’s suppliers.

In an ideal tax-compliant scenario, GSTR 1 and 2 of a trader should match to precision.

“Various states have written about the mismatch and we have told Infosys to look into it,” Sushil Kumar Modi, chairman, Group of Ministers, said.

The mismatch may have impacted the filing of GSTR 2 returns for July. The GST Network received only 12 lakh GSTR 2 filings for July, or just 25.65% of the 46.79 lakh GSTR 1 filings it received the same month.

Key problems

Of the 48 problems, 27 were shortlisted as key. Infosys has been able to resolve only 18, with the deadline ending in two days.

“Other major issues popped up and had to be addressed first,” GST Network chairman Ajay Bhushan Pandey told DH.

Some traders are not able to opt out of the GST Network once they register. Also, non-availability of forms on the network has been a major worry.

Infosys has fixed one major problem and helped unlock several traders’ GST accounts.

“There were many who inadvertently filed wrong returns. They got locked out and weren’t depositing tax because of that,” a commercial tax officer said.

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