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People more likely to buy what they see first: Study

Last Updated : 04 July 2012, 16:55 IST
Last Updated : 04 July 2012, 16:55 IST

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It’s a finding marketing bosses would like to read again and again — Buyer’s preferences are unconsciously and immediately guided to those items presented first, especially in circumstances when decisions must be made without much deliberation, researchers say.

In three experiments, researchers at the University of California, Berkeley’s Haas School of Business found that people consistently preferred things presented first while making quick choices, as opposed to those offered in second and sequential positions.

The findings, published in the journal PLoS ONE, have practical applications in a variety of settings, including consumer marketing, the researchers said.

“Our research shows that managers, for example, in management or marketing, may want to develop their business strategies knowing that first encounters are preferable to their clients or consumers, study co-author Dana Carney was quoted by LiveScience.

In the study, the participants were asked to evaluate three different groups, including two teams, two male sales associates and two female sales associates. After being presented with each group’s options, the team questioned the participants on their choices both by asking their preference up front and then having them complete a reaction-time task adapted from cognitive psychology in which participants’ automatic, unconscious preference for each option was assessed. Regardless of whom people said they preferred, on the unconscious, cognitive measure of preference, participants always preferred the first team or person to whom they were introduced, the researchers found. The historic concept of the established “pecking order” also supports their findings, Carney added.

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Published 04 July 2012, 16:55 IST

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