Press Esc to close
Monday 08 February 2016
News updated at 11:20 AM IST
Weather
Max: 32°C
Min : 18°C
In Bengaluru
Partially cloudy

Kingfisher Airlines to pay Rs 14K to flier for loss of luggage

New Delhi, Jan 2, 2012, (PTI) :

Kingfisher Airlines has been asked by a consumer forum here to pay a compensation of Rs 14,000 to a flier for losing his luggage in transit from Srinagar to Delhi.

The South West District Consumer Disputes Redressal Forum held that the airlines' failure to recover the baggage was a deficiency in its service.

"Failure to trace out the missing bag of the complainant admittedly reported on July 27, 2007 constitute deficiency in service on the part of opposite party (Kingfisher Airline)," said the bench presided by Narendra Kumar.

The forum, however, refused to grant the claim of over Rs 48,000 sought by the flier, Delhi resident Chander Prakash, saying "it is unexpected of any prudent man to keep valuable jewellery in the baggage while boarding a flight when it is permissible to carry such valuable articles in a hand bag."

"We, therefore, do not find it believable that the missing bag of complainant contained any valuable jewellery especially when there is no declaration filed on record."

In his complaint, Prakash had said that when he arrived at Indira Gandhi International Airport here from Srinagar on July 27, 2007, he found his bag missing.

He said he had informed the airline's officials and had also filed a property irregularity report, but his bag could not be traced out.

Kingfisher had contended in its defence that it had sent details of Prakash's missing luggage to all-India tracer, but his bag was not found anywhere and even if it was assumed to be lost the airline's is only liable to pay Rs 300 per kg.

The forum accepted the airline's contention that its liability in case of missing baggage extends to only Rs 300 per kg and said that since the maximum luggage permitted on board per flier for free is 30 kgs, Kingfisher will have to pay Prakash Rs 9,000 towards his lost bag and Rs 5,000 as cost of litigation.


Go to Top

Photo Gallery
A leopard attacks a man in a school premises in Bengaluru on Sunday...

A leopard attacks a man in a school premises in Bengaluru on Sunday...

Sand sculpture of turtles at Marina Beach as part of a 'Save a Turtle campaign'...

Sand sculpture of turtles at Marina Beach as part of a 'Save a Turtle campaign'...

Awareness about road safety rules at the launch of 'Aster SafeRoads campaign in New Delhi...

Awareness about road safety rules at the launch of 'Aster SafeRoads campaign in New Delhi...

Tourists enjoy Shikara rides at Dal Lake as tourism in J&K comes back to life after 2014 floods...

Tourists enjoy Shikara rides at Dal Lake as tourism in J&K comes back to life after 2014 floods...

Gen DS Hooda pays tribute at Jagdunath memorial on the occasion of Nowshera Day celebration...

Gen DS Hooda pays tribute at Jagdunath memorial on the occasion of Nowshera Day celebration...

Swimmer Sayani Ghosh during final round of women 400M Medley event at the 12th South Asian Games...

Swimmer Sayani Ghosh during final round of women 400M Medley event at the 12th South Asian Games...

Swimmer Sayani Ghosh (M), Shraddha Sudhir (L) and Sri Lankan swimmer JUI Silva (R), with their medal

Swimmer Sayani Ghosh (M), Shraddha Sudhir (L) and Sri Lankan swimmer JUI Silva (R), with their medal

Indian Swimmers Sajan Prakash (M), Saurabh Sangvekar (R) and Bangladeshi swimmer Mahfizur Rahman...

Indian Swimmers Sajan Prakash (M), Saurabh Sangvekar (R) and Bangladeshi swimmer Mahfizur Rahman...

Indian and Nepal women Hockey Team players in action during the 12th South Asian Games in Guwahati..

Indian and Nepal women Hockey Team players in action during the 12th South Asian Games in Guwahati..

Cyclists on a 40 kms criterium race during 12th South Asian Games, in Guwahati on Sunday...

Cyclists on a 40 kms criterium race during 12th South Asian Games, in Guwahati on Sunday...

Copyright 2014, The Printers (Mysore) Private Ltd., 75, M.G Road, Post Box 5331, Bengaluru - 560001
Tel: +91 (80) 25880000 Fax No. +91 (80) 25880523