Press Esc to close
Saturday 21 January 2017
News updated at 2:18 AM IST
Weather
Max: 27.6°C
Min : 15.8°C
In Bengaluru
Partially cloudy

Japan Airlines to pay 35K for serving non-vegetarian

New Delhi, Mar 14, 2013, PTI:
Japan Airlines has been asked by the Delhi state consumer commission to pay Rs 35,000 to a couple for serving them non-vegetarian food instead of the vegetarian meals they had chosen while booking tickets.

The state commission said the airline’s negligence and deficiency in service is clear from the conduct of the cabin crew which did not mention in its report that the couple had complained about the wrong food provided to them. “As soon as they started eating, the couple observed something wrong in the food and started feeling uneasy.

They immediately called the air hostess who had served the food packet and she confirmed they had been served non-vegetarian food,” a bench of members S A Siddiqui and S C Jain said.

“It is wrong to say on the part of the Airline that cabin crew was not informed of the mistake. This was the duty of the cabin crew to mention all the happenings which they failed to do just to avoid their liability,” the bench added.

“This clearly shows negligence and deficiency of service on the part of Airline,” the bench said. The order was passed while dismissing the appeal of Japan Airlines which had challenged the decision of a district forum here directing it to pay compensation of Rs 35,000.

 

Go to Top

Photo Gallery
American citizens attend a vigil for democracy and to pay a tribute to former U.S. President...

American citizens attend a vigil for democracy and to pay a tribute to former U.S. President...

President Barack Obama and first lady Michelle Obama pose with President-elect Donald Trump...

President Barack Obama and first lady Michelle Obama pose with President-elect Donald Trump...

Barron Trump and Eric Trump arrive for inauguration ceremonies...

Barron Trump and Eric Trump arrive for inauguration ceremonies...

President Donald Trump walks with first lady Melania Trump after walking...

President Donald Trump walks with first lady Melania Trump after walking...

Incoming VP Pence, President-elect Trump, outgoing President Obama and outgoing VP Biden...

Incoming VP Pence, President-elect Trump, outgoing President Obama and outgoing VP Biden...

Army officers stand on Indian Army's Pinaka multi-barrel rocket launcher system...

Army officers stand on Indian Army's Pinaka multi-barrel rocket launcher system...

75,000 people gather for a mass protest to support Jallikattu in Coimbatore...

75,000 people gather for a mass protest to support Jallikattu in Coimbatore...

Students of an art school apply finishing touches to a portrait of President elect Donald Trump...

Students of an art school apply finishing touches to a portrait of President elect Donald Trump...

A worker removes snow from the roof of a hotel on a sunny day in Gulmarg, west of Srinagar...

A worker removes snow from the roof of a hotel on a sunny day in Gulmarg, west of Srinagar...

President Pranab Mukherjee with West Bengal Governor KN Tripathi, Chief Minister...

President Pranab Mukherjee with West Bengal Governor KN Tripathi, Chief Minister...

Like us on Facebook

Copyright 2014, The Printers (Mysore) Private Ltd., 75, M.G Road, Post Box 5331, Bengaluru - 560001
Tel: +91 (80) 25880000 Fax No. +91 (80) 25880523