Press Esc to close
Tuesday 02 September 2014
News updated at 2:32 AM IST
Weather
Max: 27.4°C
Min : 19.4°C
In Bangalore
Sunny day

Shifting house? You may have to buy a set-top box

Bangalore:May 4, 2013 DH News Service

Varying prices, lack of receipts are common complaints

The confusion over set-top boxes continues with cable operators now claiming that people who plan to shift their residences may have to purchase another set-top box, if they move to an area with a different service provider.

At present, there are six major service providers like Hathway, MSV, Atria Cables, In Cables, Utelecom and Siti. There are also several smaller players in the market. Each of these service providers caters to local cable operators (LCOs) in specified areas.

These service providers are the ones procuring the set-top boxes and encrypting them for use. Thus, these boxes are rendered useless for people subscribing to another service provider.


Patrick Raju, president of the Karnataka Cable Operators’ Association (KOEA), said, “This is why we requested the government to have universal set-top boxes, but our pleas were rejected.”

Meanwhile, variations in the rates of set-top boxes continue with people in different areas being charged different amounts. While those in Shantinagar reported paying Rs 1,300, people in HSR Layout said they were paying Rs 1,450. In Malleswaram, the prevailing rate is Rs 1,700, while the price in Hebbal is Rs 1,600.

Local operators blamed


Raju chose to lay the blame on local operators. “The nodal officer had fixed a price at Rs 1,200 per box. The varying prices are due to corruption among the cal cable operators. People in charge of fitting the systems are seeking additional ‘service charges’ of about Rs 200,” he said.

However, nodal officer Vasanthi Amar denied the statement, saying she was merely a witness at the meeting, where the price of Rs 1,200 per box was fixed by the service providers and the LCOs.

Raju defended the cable operators for not giving receipts, saying, “The service providers themselves have not provided us the bills. Where do we get them from?”

However, cable operators offer their own explanations for the variation in prices.

A cable operator in Hebbal, who is selling set-top boxes for Rs 1,600, said, “The set-top boxes I am supplying come from Vietnam, which are more durable and have a one-year guarantee.

“Other vendors have been selling boxes from China which are non-repairable and have no warranty. Different products have different prices. I’m not cheating anybody and this is in the interest of my customers.”

Go to Top

Photo Gallery
President Pranab Mukherjee grants degree to a student at the 14th convocation of the University...

President Pranab Mukherjee grants degree to a student at the 14th convocation of the University...

Fireworks on the occasion of 410th installation anniversary of Sri Guru Granth Sahib, the holy...

Fireworks on the occasion of 410th installation anniversary of Sri Guru Granth Sahib, the holy...

Left Front activists take part in a rally to observe anti-imperialist day in Kolkata on...

Left Front activists take part in a rally to observe anti-imperialist day in Kolkata on...

Flood water flows through Srisailam dam after its four crest gates were opened in Kurnool on...

Flood water flows through Srisailam dam after its four crest gates were opened in Kurnool on...

BJP president Amit Shah during a visit to Sree Padmanabhaswamy temple in Thiruvananthapuram on...

BJP president Amit Shah during a visit to Sree Padmanabhaswamy temple in Thiruvananthapuram on...

Prime Minister Narendra Modi shakes hands with Japanese Minister of Foreign Affairs Fumio...

Prime Minister Narendra Modi shakes hands with Japanese Minister of Foreign Affairs Fumio...

Actress & BJP MP from Chandigarh Kirron Kher speaks during a seminar on...

Actress & BJP MP from Chandigarh Kirron Kher speaks during a seminar on...

Prime Minister Narendra Modi and Japan's Prime Minister Shinzo Abe makes a toast during a banquet...

Prime Minister Narendra Modi and Japan's Prime Minister Shinzo Abe makes a toast during a banquet...

Congress president Sonia Gandhi prays in a temple during a visit to her constituency Rae Bareli...

Congress president Sonia Gandhi prays in a temple during a visit to her constituency Rae Bareli...

Congress president Sonia Gandhi in a village hut during a visit to her constituency Rae Bareli on...

Congress president Sonia Gandhi in a village hut during a visit to her constituency Rae Bareli on...

Copyright 2014, The Printers (Mysore) Private Ltd., 75, M.G Road, Post Box 5331, Bangalore - 560001
Tel: +91 (80) 25880000 Fax No. +91 (80) 25880523