Umesh M Avvannavar, Bengaluru, Jul 28, 2016, DHNS: 22:42 IST
Pune-headquartered Repaireasy, a subsidiary of Bhrmaa Software Solutions, plans to launch 12 additional hubs across India in the next 18 months.
Founded in 2013 by Rishi Wahi and Naveen Goyal, Repaireasy is a unique platform to get essential devices like smartphones, laptops and tablets fixed at a short turnaround time.
“Presently, we have expanded our base across 30 cities in Maharashtra with pick up points in these cities. We offer support to over 10,000 pin codes across India. With an automated system in place and tie up with FedEx, we reach out to individuals and organisations across India,” Wahi told DH.
“We are growing at a rate of 10-20% month-on-month. We have extended services to over 15,000 customers, who include individuals and corporate. We target to offer services to approximately 100,000 customers every year, from our Pune Hub. However, post-launching multiple hubs in India, this figure will grow multi-fold. The next step, however, will be to launch 12 additional hubs across India, to cater to the length and breadth of the country. These additional hubs will replicate the Pune model,” Wahi said, adding that they have closed a Pre Series A round of funding with a commitment to withdraw up to $1 million from a group of investors.
It offers free pick-up of non-working gadgets from one’s doorstep, and delivers the mended device to one’s postal address. Customers also receive extended warranty on parts and workmanship, while Repaireasy offers cash on delivery, as well as online payment facility.
On pick-up points, he said, “We have recently appointed 30 pick-up points across Maharashtra to enhance our footprint. This will provide additional ease to a large number of customers in these tier II and III cities to avail our services.”
Repaireasy has 60 technically skilled staffers, who have an in-depth knowledge of over 30 brands and 800 models.