Press Esc to close
Monday 30 May 2016
News updated at 10:15 AM IST
Weather
Max: 28.4°C
Min : 19.9°C
In Bengaluru
Generally cloudy

Passport Seva Kendras inaugurated

Last updated: 28 May, 2010
Bangalore, May 28, DHNS:

The Passport Seva Project of the Ministry for External Affairs to ensure speed and efficient issue of passports, was formally inaugurated here on Friday by Minister for External Affairs S M Krishna, with the opening of four Passport Seva Kendras (PSK) in Karnataka.

The minister said the new system marked a quantum improvement in services and marked a red letter day for the Ministry, as it was the culmination of a long and arduous journey of changing a 50-year-old system in line with today’s needs.
Citing the unprecedented increase in the number of applications for passports in the last few years, Krishna said it had led to over-burdening of the existing system and delay in response.

He said the Seva project will dramatically improve productivity and will bring about modern technology with the addition of biometrics, 24-hour call centres, more counters at PSKs, faster police verification and status updates via sms and e-mail.
Krishna informed that the amount paid to the police for each verification had been increased from Rs 100 to Rs 150.

Four centres in State

Four centres have been opened in the State, two in Bangalore (one on Lalbagh Road and another on Marathahalli Outer Ring Road) and one each in Hubli and Mangalore. Another PSK is scheduled to be opened in Gulbarga soon. Nation-wide, 77 PSKs will be opened in a phased manner and the next one will be inaugurated in Chandigarh in a month’s time.

The Seva project has been implemented with Tata Consultancy Services (TCS) as the private partner in a BOT (Build Operate Transfer) model. The application was supposed to be launched last year, but enduring problems with the software prepared by TCS delayed it by a year’s time. After missing three to four deadlines for the launch of the software, TCS is supposed to have been fined Rs 32 lakh for the delay.

Simplified form

The new system supposedly ensures faster delivery of passports, with the passports supposed to be despatched three days after receiving the police verification report. The form has been simplified and options are available for online filing of applications. Applicants will have to spend a shorter time at the office, if they take an appointment online and fill the applications, so it will not be repeated at the centre.

Tatkal processing of passports, with police verification will now take three days, as opposed to seven to 14 days it used to take earlier. Biometrics and photographs will be captured at the centre itself and the mode of payment at present is cash. Credit and Debit card transactions will be introduced shortly. There is no change in the amount charged for processing a passport.

While the front end staff will belong to TCS, the sovereign functions of passport issuance process will be handled by the Passport office staff. More information can be found at http://passportindia.gov.in


Go to Top

Photo Gallery
Sunrisers Hyderabad players celebrates with VIVO 2016 IPL champiionship Trophy after winning the...

Sunrisers Hyderabad players celebrates with VIVO 2016 IPL champiionship Trophy after winning the...

Sunrisers Hyderabad Ben Cutting (C) celebrates the wicket of Chris Gayle during the IPL 2016...

Sunrisers Hyderabad Ben Cutting (C) celebrates the wicket of Chris Gayle during the IPL 2016...

Royal Challengers Bengaluru player Chris Gayle raises his bat towards crowd against Sunrisers...

Royal Challengers Bengaluru player Chris Gayle raises his bat towards crowd against Sunrisers...

Dharani Selvakumar takes part in senior category, at the All Cargo National surfing event Indian...

Dharani Selvakumar takes part in senior category, at the All Cargo National surfing event Indian...

A large number of cricket fans cheers during the Royal Challengers Bengaluru V/s Sunrisers...

A large number of cricket fans cheers during the Royal Challengers Bengaluru V/s Sunrisers...

A shepherd flocking sheep on the Tosamaidan meadow, in district Budgam of central Kashmir...

A shepherd flocking sheep on the Tosamaidan meadow, in district Budgam of central Kashmir...

Visitors at an Electric Vehicles Expo in Kolkata on Sunday...

Visitors at an Electric Vehicles Expo in Kolkata on Sunday...

Smoke billowing out after a major fire at an AC kit manufacturing facility at Manesar, Gurgaon...

Smoke billowing out after a major fire at an AC kit manufacturing facility at Manesar, Gurgaon...

Girls enjoying in the Arabian sea against the backdrop of monsoon clouds in Kochi...

Girls enjoying in the Arabian sea against the backdrop of monsoon clouds in Kochi...

A Sikh devotee paying obeisance at the Golden Temple on the occasion of Guru Gaddi diwas of sixth..

A Sikh devotee paying obeisance at the Golden Temple on the occasion of Guru Gaddi diwas of sixth..

Copyright 2014, The Printers (Mysore) Private Ltd., 75, M.G Road, Post Box 5331, Bengaluru - 560001
Tel: +91 (80) 25880000 Fax No. +91 (80) 25880523